Returns Policy

You know you're in safe hands with To a Tea, our products have a 30 day money back guarantee. If you change your mind and your item is unused and in its original condition, we can either exchange it or give you a full refund when you return it within 30 days with your proof of purchase.

How to return your To a Tea products

Return to Teahouse

If you collected your product in store or had an item home delivered, you can simply take it back to our teahouse to return it with your proof of purchase (this can be your store receipt, confirmation email or order number).

Arrange a collection

Youcan also have the option of arranging a collection if it's more convenient for you. To arrange a free exchange or collection simply chat to us by calling anytime between 10am-5pm Monday to Friday.

*Products exempt from 30 day money back guarantee

Sorry, but there are a few items we can't accept returns on such as food products.



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